Can't find what you're looking for? Check out our help centre.
Yes! You’ll be able to receive SMS replies from customers for any SMS message that you send through the platform. This includes sending SMS via our secure web portal, email, API integration, app or Zapier integration.
When using a Notifyre system number, receiving SMS is free for up to 48 hours after an SMS is sent. If you’ve added a virtual mobile number to your account, you’ll receive unlimited free SMS replies, forever.
No. Adding a dedicated virtual mobile number is optional and not required to receive SMS via Notifyre. However, without a virtual SMS number, you can only receive SMS replies for up to 48 hours after an SMS is sent.
Yes! All SMS replies are received directly to your email inbox. This is the email address that is attached to the Notifyre account which you are sending SMS from.
You can view SMS replies on your smartphone via the Notifyre secure web portal or mobile app. SMS replies can be received directly to your smartphone by adding your mobile number to Notifyre. Chat with our support team on 1300 032 936 for more information.