HIPAA Compliant Texting: Secure SMS Messaging for Healthcare

Yes, Notifyre is HIPAA compliant. We offer Business Associate Agreements (BAAs) to ensure that all Protected Health Information (PHI) is protected in accordance with HIPAA standards.

Yes. Every Notifyre customer can get a free BAA. A BAA is the legal agreement HIPAA requires between your organization and any vendor that handles patient information. Our standard BAA is ready to sign within 3 business days of your request. If your organization needs its own terms, we can prepare a custom BAA, which takes a little longer. Contact us to request your BAA.

Notifyre offers user access controls such as multi-factor-authentication (MFA) and sub user management tools with customizable role permissions to ensure that only authorized personnel handle PHI, which helps in maintaining compliance.

Yes, healthcare organizations can use text message marketing to boost engagement, send reminders, and share general updates as long as they collect proper patient consent and avoid sending sensitive health information in promotional texts.

Examples include:

• Health tips & seasonal check-up reminders
• Invitations to book flu shots or wellness visits
• Updates about new services or location hours

Using a HIPAA compliant SMS platform like Notifyre ensures that your marketing messages are not only effective, they’re also safe, secure, and compliant.

Any healthcare provider or organization that sends text messages containing Protected Health Information (PHI) must use a HIPAA compliant texting solution. This includes:

• Medical practices & hospitals

• Pharmacies

• Dentists

• Allied health professionals

• Health insurers

• Telehealth platforms

• Mental health services

If your text messages include patient names, appointment details, test results, or any information about their care, you must ensure security and compliance with HIPAA rules.