REAL HUMAN SUPPORT
HIPAA Compliant Texting: Secure SMS Messaging for Healthcare
Text patients securely, from $0.02 per 160-character message with carrier fees included. Send appointment reminders, 2-way messages and broadcasts.
One-Time Fax
Excellent 
4.7/5
4.7/5 Customer Service Rating (1187 Reviews)
Roots Through Recovery needed a new HIPAA compliant texting service before their previous SMS provider shut down its services. Notifyre guided them through 10DLC registration, signed a BAA, and got them live in time.
TRUSTED HEALTHCARE PROVIDER
HIPAA compliant text messaging service
HIPAA compliant texting is the exchange of patient information by SMS with the safeguards the HIPAA Security Rule requires: encryption, access controls, audit trails, and a signed Business Associate Agreement (BAA). Notifyre provides all four, with AES 256-bit encryption, role-based access, and a free BAA.
Secure text messaging for healthcare
Notifyre encrypts messages with AES 256-bit encryption at rest and TLS 1.2 in transit, restricts who can view conversations with role-based access controls and multi-factor authentication, and records a complete audit trail of every message sent and received.
Free Business Associate Agreement
A signed BAA lets medical practices, hospitals, pharmacies, and telehealth providers text patients securely, without adding new apps for patients to download: patients simply reply by SMS.
Carrier compliant SMS delivery
Notifyre's text messaging service is compliant with U.S. privacy laws and designed to meet mobile carrier requirements, including A2P 10DLC registration. Our local expert team is available via live chat, phone, and email to help you set up and meet compliance requirements.
Trusted by healthcare organizations across the United States
Compare Notifyre to other HIPAA compliant texting services
| Notifyre | TigerConnect | OhMD | Spruce Health | |
|---|---|---|---|---|
| BAA | Free for every customer. Signed in 3 business days. | Available on request; terms not published on their site | Automatic BAA for every user on all plans, "no separate contract to negotiate" | Included automatically with all trials and paid plans |
| Encryption | AES 256-bit at rest, TLS 1.2 in transit | TLS (128/256-bit) in transit, AES at rest; HITRUST CSF certified platform | AES-256 at rest, TLS in transit; HITRUST assessed | Cipher details not published; SOC 2 Type II audited annually with HIPAA-specific controls |
| Patients reply by normal SMS | Yes, no app required. Receiving incoming texts is free | No. Patients tap an SMS link into a secure browser conversation (no app download) | Partly. Routine messages send as standard SMS; anything with PHI arrives as a secure browser link (no app) | Yes, standard SMS supported; Spruce recommends its secure in-app messaging for sensitive content |
| Pricing model | Pay as you go, no subscription required | Custom quote only | From $300/month (Core plan); $500/month with AI features | From $24/user/month (Basic), $49/user/month (Communicator), plus a one-time $19.50 SMS registration fee |
| Best for | Practices that want compliance included and costs that scale with use | Large hospital care teams | High volume patient messaging with EHR workflows | Replacing the whole practice phone system |
Comparison based on information published on each provider's website. Last checked August 2026.
Secure texting for healthcare
For regulated organizations, Notifyre offers a free Business Associate Agreement (BAA), Service Level Agreement (SLA), and security questionnaires on request, helping you validate compliance, risk management, and complete vendor due diligence.
HIPAA COMPLIANT TEXTING PLATFORM
Send HIPAA compliant texts online
Notifyre’s online SMS platform is designed with usability in mind, giving healthcare teams a clear, intuitive dashboard to send and receive messages without technical complexity. From a single interface, authorized users can manage conversations, send messages, and respond efficiently.
TEXT MESSAGE API
HIPAA compliant SMS API
Integrate text messaging with your EHR system to enable secure, automated patient communication directly from your healthcare software. Whether it’s sending appointment reminders, test results, or updates, Notifyre's text messaging API streamlines workflows while supporting HIPAA compliance.
EMAIL TO TEXT
HIPAA email to text service
Notifyre’s email to text service lets healthcare teams send secure text messages directly from their existing email inbox, without new software or complex setup.
Rated 4.7/5 based on 1187 reviews
5.0 
Amazing and Easy to Use
Love this SMS service. It's cheap and easy to use, will definitely be moving over to Notifyre full time.
Declan M
Verified User
05 May 2025
Trustpilot
5.0
Top-Notch Service
Notifyre is packed with features, yet it is incredibly user-friendly, making it easy for us to use every day. The customer service is top notch, and the platform is perfect for any business needing to send SMS or faxes. With flexible pricing options through affordable plans or pay-as-you-go, it’s both simple and cost-effective. Huge thanks so Joe and the team!
Post & Print Supply Co Pty Ltd
Verified User
24 March 2025
Google
5.0
Unbeatable Customer Service
Overall I am very pleased with the customer support, the intuitiveness of the system, and the speed at which the messages go out. I plan to work with Notifyre for a very long time.
Neil P
Creative Director
04 February 2025
SourceForge
5.0
User-friendly and Efficient
My overall experience with the SMS service has been largely positive. The user-friendly interface and efficient functionality make it easy to navigate and utilise. The quality of the service stands out, particularly given its competitive pricing, which is significantly more affordable than other brands. I would highly recommend it to anyone in need of reliable SMS communication.
Cristina L
CEO
21 October 2024
SourceForge
5.0
Great Onboarding and Kickoff
Happy with my experience so far. I really enjoyed working with Notifyre so far. The experience has been stress-free and the team are very helpful and responsive. Easy to setup, support are very helpful and responsive. The platform is intuitive, user-friendly and easy to manage.
Jayme D
Marketing Director
10 October 2024
SourceForge
5.0
No Hidden Fees
Finally, something without hidden fees. Easy to navigate and start sending messages. Customer service has been great. I like that it's prepaid and easy to use. So far I have found everything very good.
Mary
Finance
02 October 2024
Capterra
5.0
Affordable and Easy
Priced well for small business. Allows multiple users. Good support.
Sarah
Professional Training & Coaching
08 August 2024
Capterra
5.0
Service Has Been Excellent
I wanted to share my positive experience with Notifyre. The service has been excellent. It's user-friendly, I appreciate the no lock-in contracts, and no hidden fees. I'm also impressed with the follow-up and assistance I've received from Joe.
Karl F
Verified User
08 March 2025
Google
5.0
Highly Recommended
Everything is working and Joseph kept checking in to see how things were going. They are a very personal company and it feels like we have met face to face even though we have not. I highly recommend them to any one needing a SMS solution.
Andrew D
SMS User
20 August 2024
Google
5.0
Best in the Market
Not all have email but most have a mobile phone with an SMS reminder being the preferred option because snail mail just does not work. Notifyre makes SMS so simple and lightning fast and a great value for money offering.
Brent C
Non-profit Organisation
9 May 2024
Trustpilot
5.0
Friendly and Personal Support
I needed to send myself automated texts, and Notifyre made the process simple. Ryan personally called to help me complete the form, no bots, just real, friendly support from a real person. Excellent start with Notifyre. If this level of customer service continues, I can’t imagine being disappointed and it’ll even handle those few faxes I still have to send each year.
Anonymous
Verified User
21 October 2025
SourceForge
5.0
Superb Service and Support
The service and support we got from Notifyre was 100%. At minimum cost to us, we sent an SMS to over 8,500 clients. The system is very user friendly and we will definitely use Notifyre again in the future.
Tonya B
Verified User
11 March 2026
Google
5.0
Excellent SMS Service
Great platform to enable SMS marketing for our business. The platform is easy to use, with the ability to set up multiple marketing lists, making campaigns easier without having to tick and untick contacts each time. It would be great if there was a QR code for customers to automatically add their contacts instead of manually entering them. Overall, a great product that's easy to use.
Simone T
Business Owner
16 July 2026
SourceForge
5.0
Excellent Value
Excellent Value. Very easy to use. Sales and support staff were incredibly responsive and helpful in getting my SMS set up and running. Costs are straight forward and upfront. Customer for life.
Bertrand W
Verified User
06 August 2026
Trustpilot
5.0
Reliable and Easy-to-Use
Overall, I've had a very positive experience using Notifyre. It has been reliable, easy to navigate, and has worked exactly as expected for my SMS outreach campaigns. I use it alongside AI tools to contact local businesses, and it's become an important part of my workflow. I would happily recommend it to other small businesses or anyone looking for a dependable business messaging platform.
Harrison C
Verified User
07 August 2026
SourceForge
5.0
Useful Product
Very easy to set up and integrate with Zapier for notifying clients of when new Meta leads come through (increasing sales conversions). Also like the email notifications when SMS’s are successful (or not). Super helpful customer service when I got stuck setting up a new SMS number. Efficient, kind and easy to deal with, thank you.
Anonymous
Verified User
07 September 2026
SourceForge
5.0
Amazing and Easy to Use
Love this SMS service. It's cheap and easy to use, will definitely be moving over to Notifyre full time.
Declan M
Verified User
05 May 2025
Trustpilot
5.0
Top-Notch Service
Notifyre is packed with features, yet it is incredibly user-friendly, making it easy for us to use every day. The customer service is top notch, and the platform is perfect for any business needing to send SMS or faxes. With flexible pricing options through affordable plans or pay-as-you-go, it’s both simple and cost-effective. Huge thanks so Joe and the team!
Post & Print Supply Co Pty Ltd
Verified User
24 March 2025
Google
5.0
Unbeatable Customer Service
Overall I am very pleased with the customer support, the intuitiveness of the system, and the speed at which the messages go out. I plan to work with Notifyre for a very long time.
Neil P
Creative Director
04 February 2025
SourceForge
5.0
User-friendly and Efficient
My overall experience with the SMS service has been largely positive. The user-friendly interface and efficient functionality make it easy to navigate and utilise. The quality of the service stands out, particularly given its competitive pricing, which is significantly more affordable than other brands. I would highly recommend it to anyone in need of reliable SMS communication.
Cristina L
CEO
21 October 2024
SourceForge
5.0
Great Onboarding and Kickoff
Happy with my experience so far. I really enjoyed working with Notifyre so far. The experience has been stress-free and the team are very helpful and responsive. Easy to setup, support are very helpful and responsive. The platform is intuitive, user-friendly and easy to manage.
Jayme D
Marketing Director
10 October 2024
SourceForge
5.0
No Hidden Fees
Finally, something without hidden fees. Easy to navigate and start sending messages. Customer service has been great. I like that it's prepaid and easy to use. So far I have found everything very good.
Mary
Finance
02 October 2024
Capterra
5.0
Affordable and Easy
Priced well for small business. Allows multiple users. Good support.
Sarah
Professional Training & Coaching
08 August 2024
Capterra
5.0
Service Has Been Excellent
I wanted to share my positive experience with Notifyre. The service has been excellent. It's user-friendly, I appreciate the no lock-in contracts, and no hidden fees. I'm also impressed with the follow-up and assistance I've received from Joe.
Karl F
Verified User
08 March 2025
Google
5.0
Highly Recommended
Everything is working and Joseph kept checking in to see how things were going. They are a very personal company and it feels like we have met face to face even though we have not. I highly recommend them to any one needing a SMS solution.
Andrew D
SMS User
20 August 2024
Google
5.0
Best in the Market
Not all have email but most have a mobile phone with an SMS reminder being the preferred option because snail mail just does not work. Notifyre makes SMS so simple and lightning fast and a great value for money offering.
Brent C
Non-profit Organisation
9 May 2024
Trustpilot
5.0
Friendly and Personal Support
I needed to send myself automated texts, and Notifyre made the process simple. Ryan personally called to help me complete the form, no bots, just real, friendly support from a real person. Excellent start with Notifyre. If this level of customer service continues, I can’t imagine being disappointed and it’ll even handle those few faxes I still have to send each year.
Anonymous
Verified User
21 October 2025
SourceForge
5.0
Superb Service and Support
The service and support we got from Notifyre was 100%. At minimum cost to us, we sent an SMS to over 8,500 clients. The system is very user friendly and we will definitely use Notifyre again in the future.
Tonya B
Verified User
11 March 2026
Google
5.0
Excellent SMS Service
Great platform to enable SMS marketing for our business. The platform is easy to use, with the ability to set up multiple marketing lists, making campaigns easier without having to tick and untick contacts each time. It would be great if there was a QR code for customers to automatically add their contacts instead of manually entering them. Overall, a great product that's easy to use.
Simone T
Business Owner
16 July 2026
SourceForge
5.0
Excellent Value
Excellent Value. Very easy to use. Sales and support staff were incredibly responsive and helpful in getting my SMS set up and running. Costs are straight forward and upfront. Customer for life.
Bertrand W
Verified User
06 August 2026
Trustpilot
5.0
Reliable and Easy-to-Use
Overall, I've had a very positive experience using Notifyre. It has been reliable, easy to navigate, and has worked exactly as expected for my SMS outreach campaigns. I use it alongside AI tools to contact local businesses, and it's become an important part of my workflow. I would happily recommend it to other small businesses or anyone looking for a dependable business messaging platform.
Harrison C
Verified User
07 August 2026
SourceForge
5.0
Useful Product
Very easy to set up and integrate with Zapier for notifying clients of when new Meta leads come through (increasing sales conversions). Also like the email notifications when SMS’s are successful (or not). Super helpful customer service when I got stuck setting up a new SMS number. Efficient, kind and easy to deal with, thank you.
Anonymous
Verified User
07 September 2026
SourceForge
SMS TEMPLATES FOR HEALTHCARE
Medical messaging use cases
Notifyre provides the highest standards of customer service & support
Contact us today to discuss your specific requirements, request completion of your security questionnaire or a signed BAA to ensure full compliance.
ESSENTIAL SMS & MMS FEATURES
Business-ready online text messaging features
Mass text messaging
Send text message broadcasts with high deliverability. Schedule SMS & MMS, upload contacts in bulk, and personalize texts using templates, merge fields, emojis, or Unicode.
MMS messaging
Add images and GIFs to your messages so they stand out and drive more clicks and replies than text alone. Perfect for product launches, sale announcements, and event reminders.
Contact management
Easily import your contact lists and organize them into groups. Stay compliant with built in and automated opt-out features. Give customers the choice to unsubscribe via text reply or secure opt-out links.
2-way SMS inbox
Engage in real-time conversations with your customers by sending and receiving SMS directly in Notifyre’s secure online SMS inbox.
Virtual SMS numbers
Bring your existing phone number to Notifyre or order a dedicated virtual SMS numbers for 2-way business text messaging.
Campaign delivery reporting
Track your online SMS & MMS campaigns with real-time delivery reports to measure success and optimize SMS broadcasts.
Team & user permissions
Invite users and assign permission levels to control who can send, manage, or view SMS & MMS activity within your account.
Secure & reliable SMS
Notifyre guarantees 99.99% uptime, fast delivery, and enterprise grade security with multiple layers of data protection and advanced infrastructure.
SMS activity audit trails
Maintain compliance with detailed logs of every text message or MMS message, including delivery status and replies.
Web, tablet and mobile app HIPAA compliant texting requirements
Use our guides to understand HIPAA text consent requirements and find out how to select the best HIPAA compliant texting app for your medical practice.
Is texting HIPAA compliant?
Texting is not inherently HIPAA compliant. However, by choosing a SMS service provider that is HIPAA compliant, the necessary administrative, physical, and technical safeguards are implemented to protect message content that may contain PHI.
Notifyre is HIPAA compliant and ISO 27001 certified and through SMS features made available, organizations can ensure text messages sent and received are transacted securely.
HIPAA compliant texting platform FAQs
Is Notifyre's SMS service HIPAA compliant?
What is HIPAA compliant SMS?
What measures are in place to ensure data encryption?
Does Notifyre provide a Business Associate Agreement (BAA) for HIPAA?
Does Notifyre have access controls and authentication methods to meet HIPAA?
Can medical providers use text message marketing?
Who needs to use HIPAA compliant text messaging?
Are iMessage, WhatsApp or regular SMS HIPAA compliant?
Is it a HIPAA violation to text a patient's name?
Are text appointment reminders HIPAA compliant?
What makes a texting service HIPAA compliant?
Excellent 4.7/5
4.7/5 Customer Service Rating (1187 Reviews)
