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HIPAA Compliant Texting: Secure A2P Messaging for Healthcare Communication

Notifyre's HIPAA compliant SMS service securely manages sensitive patient information, scaling to meet the needs of healthcare practices of all sizes.

✓ ISO 27001 Certified: Notifyre meets international standards for information security and privacy.
✓ Advanced Data Protection: Securely store SMS message data in Notifyre’s cloud with AES 256-bit encryption. Contact us to request a Business Associate Agreement (BAA).
✓ Comprehensive Audit Trails: Track and monitor all SMS communications with transparent audit trails to ensure HIPAA regulation adherence.

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A woman in white scrubs looking at an elderly woman beside her, who is smiling and holding her mobile phone

Secure HIPAA compliant text messaging

Notifyre is committed to helping medical organizations in the United States transition to secure SMS messaging between patients, doctors, and practice managers with A2P (Application to Person) 10DLC messaging.

HIPAA compliant online SMS platform

Quickly and easily send HIPAA compliant text messages to patients using a 10DLC (10-digit long code) number for improved deliverability rates with carriers. With 10DLC registration services, you can maintain compliance and receive better delivery rates ensuring text messages reach your patients.

Start 10DLC Registration

SMS appointment reminders

Send appointment confirmation text messages to reduce no-shows. Manage SMS replies effortlessly. All replies to your 10DLC number will land in your online SMS inbox making it easy to reply. Send mass text messages with SMS templates & merge fields to personalize your SMS message.

SMS Appointment Services

SMS practice management software integration

Our powerful SMS API integrates directly with existing healthcare applications to enhance communication workflows. With Notifyre's SMS Zapier integration, connect with over 5000 apps, and automate appointment confirmations, test results, medication schedules, refill prescriptions, and more.

API Documentation

See all SMS features

Send and Receive

With desktop, mobile and tablet app

With any email client

SMS automation with 5000+ Integrations with Zapier

Via API Gateway

Use webhooks

Twilio alternative with Twexit

No additional software required

10DLC Registration

SMS Essentials

Bulk SMS sending

SMS scheduling

Mail merge text message fields

Import 100,000+ contacts at once

Edit individual contact details

Create contact groups

Unsubscribe management

Virtual SMS Number (incurs extra charge*)

Transfer existing SMS number

Insert emojis, Unicode, weblinks

Create SMS templates

SMS Inbox

Opt Out Stop text / unsubscribe link

Admin and Reporting

Unlimited users

Tiered user permissions

Email delivery notifications

Email send and receive permissions

SMS cost estimator

Activate auto Top Up

SMS reply email notifications

Live campaign reporting

Activity log reports (option to export)

Export contacts

Export replies

Set SMS character limit for account

Security and Reliability

HIPAA compliant

ISO 27001 certified

Data Privacy compliant

Encrypted cloud storage

99.99% server uptime

API access tokens

Secure payment gateway powered by Stripe

5-Star service guarantee

Our dedicated are experts in HIPAA compliant text messaging and are 100% committed to providing the very best service.

SMS COMPLIANCE MONITORING

Transparent Audit Trails for Ultimate Compliance

Keep track of your data exchanges with Notifyre’s HIPPA compliant SMS audit trails. Stay compliant with detailed activity reports and history logs.

Comprehensive Audit Trails: Easily monitor all SMS communications, ensuring a clear record of all interactions to adhere to HIPAA regulations.

User Access Controls: Customize permissions to restrict SMS data handling to authorized personnel only.

Explore Enterprise Security Features

Notifyre security features for reliable fax to email service

HIPAA PRIVACY RULE

Advanced HIPAA compliant text messaging

Notifyre's SMS service has multiple layers of physical and cloud security measures to safeguard your data and accounts, ensuring strict compliance with data privacy regulations.

Business Associate Agreements: Available for healthcare organizations who require the highest standard of data security. Contact us to request a BAA.

Security Questionnaire: Send our team your security checklist to assess our commitment to safeguarding your business data and communications.

Notifyre HIPAA Compliant Fax: BAA Agreements for PHI Protection

Is texting HIPAA compliant?

Texting is not inherently HIPAA compliant. However, by choosing a SMS service provider that is HIPAA compliant, the necessary administrative, physical, and technical safeguards are implemented to protect message content that may contain PHI.

Notifyre is HIPAA compliant and ISO 27001 certified and through SMS features made available, organizations can ensure text messages sent and received are transacted securely.

Frequently asked questions | HIPAA Compliant SMS

Is Notifyre's SMS service HIPAA compliant?

Yes, Notifyre is HIPAA compliant. We offer Business Associate Agreements (BAAs) to ensure that all Protected Health Information (PHI) is protected in accordance with HIPAA standards.

What is HIPAA compliant SMS?

HIPAA compliant texting refers to the secure and encrypted exchange of sensitive patient information via text messages, adhering to HIPAA guidelines. This allows healthcare providers and authorized individuals to communicate efficiently, share essential details, discuss treatment plans, coordinate care, and address patient concerns while maintaining confidentiality.

What measures are in place to ensure data encryption?

Notifyre uses AES 256-bit encryption for secure cloud storage of SMS data. Email communications are encrypted with TLS v1.2 by default, and HTTPS encryption is employed for across our websites and applications.

Does Notifyre provide a Business Associate Agreement (BAA)?

Yes, on request Notifyre can provide BAAs, establishing a legally-binding relationship to ensure PHI protection and HIPAA compliance.

Does Notifyre have access controls and authentication methods?

Notifyre offers user access controls such as MFA and sub user management tools with customizable permissions to ensure that only authorized personnel handle PHI, which helps in maintaining compliance.

SMS TEMPLATES

Text message templates for medical organizations, doctors and more.

Appointment reminders & cancellations

Hi {first.name}, this is a friendly reminder that you have an appointment with {doctor.name} at {time} on {date}. Reply Y to confirm or N to cancel. Reply STOP to Opt Out.

Test & exam result notifications

Hi {first.name}, your test results are in. Please login to {website.link} to view, or book an appointment with your doctor to discuss the results. Reply STOP to Opt Out.

Medicine reminders

Good morning {first.name}, please remember to take your {medicine.name} today with breakfast. Please reply 1 after you take your medicine. Reply STOP to Opt Out.

Encouraging regular health check-ups

Hi {first.name}, you’re due for your annual health check-up. Book an appointment online {website.link}, or call the clinic on {phone.number}. Reply STOP to Opt Out.

Prescription reminders

Hi {first.name}, this is a friendly reminder that it may be time to renew or request a new prescription. Book an appointment online {website.link} or call the clinic on {phone.number}. Reply STOP to Opt Out.

See all SMS templates