Port Fax Numbers: Transfer to Notifyre

Before starting a fax port to Notifyre, we recommend contacting your current fax provider to confirm your porting details are correct. Inaccurate information is one of the most common reasons porting requests are rejected and may result in additional fees from the releasing carrier.

Notifyre charges $27.27 AUD for a simple port and $100 AUD for a complex port. If you’re unsure which port type you need, you can select Unsure during checkout. You’ll initially be charged for a Simple Port, and if the carrier confirms the port is Complex, you’ll only be asked to pay the difference.

The difference between a Simple and a Complex fax port comes down to how much work is required to transfer your fax number from your current carrier, based on how the number is configured and the network it runs on.

A Simple Port, applies when your fax number is a standalone, fax‑only service that is not shared with a phone or voice line. In these cases, the number is not connected to NBN, ISDN, SIP, or PBX systems, and the carrier records clearly show correct and up‑to‑date account ownership information. Because the number can be transferred without making any changes to the underlying service, simple ports can usually be completed with minimal carrier involvement and tend to process faster.

A Complex Port, is required when additional carrier coordination or technical work is necessary to release the fax number. This usually applies when the fax number is shared with a voice service, connected to an NBN service such as FTTN, FTTC, or FTTP, or forms part of a PBX, ISDN, SIP trunk, or multi‑line business phone system. 

A complex port may also be required if the fax line is scheduled for disconnection within the next three months, if the carrier ownership details are unclear or conflicting, or if the fax number must be separated from another service before it can be transferred. 

Common examples of Complex Ports include fax numbers running over NBN voice services, numbers attached to business phone systems, legacy numbers that have been migrated between multiple carriers over time, or fax lines bundled as part of internet or phone plans. 

Because Complex Ports often involve manual handling, additional validation, carrier negotiations, and sometimes service restructuring, they require more time and resources to complete, which is reflected in the higher porting fee.

As many as you need. Notifyre supports everything from single fax number ports to large‑scale migrations of 100+ numbers.
With over 20 years of experience, our team has managed fax number ports across virtually every scenario, small offices, multi‑site enterprises, healthcare networks, and government agencies.

If you are migrating multiple locations, consolidating fax vendors, replacing legacy fax infrastructure or modernising fax across departments or regions, Notifyre has the operational experience and processes to handle it smoothly.

For large healthcare organisations, enterprise environments, or government agencies, we offer:

• One‑to‑one migration support

• A dedicated account manager

• Structured porting plans to minimise disruption

• Ongoing guidance before, during, and after the transition

To date, Notifyre has helped over 20,000 organisations bring fax online, from single‑number upgrades to enterprise‑wide migrations.

Yes. Notifyre supports fax number porting from telecommunications carriers and legacy fax providers, allowing businesses to keep their existing fax numbers while moving to a fully online fax platform. Fax number porting means you don't have to:

• Notify customers or partners of a new number

• Update printed materials or compliance documents

• Reconfigure upstream systems that depend on the fax number

Once ported, the fax number behaves the same from the outside, but is delivered digitally and managed through Notifyre.

As long as you don't cancel your fax number with your current provider there will be minimum downtime. Notifyre coordinates fax number porting to minimise disruption and maintain continuity of service. Porting is a controlled, carrier‑to‑carrier process. Our local Australian team will work with you and manage the coordination, timing, and validation to ensure inbound fax traffic is not lost during the transition.

After a fax number is ported, you can grant access to multiple users or teams, enable shared inbound fax workflows, assign role‑based permissions, connect multiple systems to the same fax number. 

No. Fax number porting to Notifyre does not require fax machines, analog phone lines, or on‑prem hardware.
Once ported:

• Fax traffic is handled entirely in the cloud

• Users interact via email, web, or API

• Infrastructure complexity is reduced, not replaced