Use our free text message templates to connect with your customers by sending online SMS.
SMS Templates for Hospitality
Reservation Confirmation
{hospitality.name}: Hi {{ firstName }}, you have a reservation at {restaurant.name} tomorrow at 6.30pm. Please confirm your reservation by replying YES. Reply STOP to opt out.
Special Event Invitation
{hospitality.name}: Hi {{ firstName }}, you’re invited to our exclusive {event.name} on {event.date}. Enjoy live music, curated menus, and more. RSVP now: {event.link}. Reply STOP to opt out.
Early Check-In Notification
{hospitality.name}: Hi {{ firstName }}, your room at {hotel.name} is ready for early check-in today from {checkin.time}. We look forward to welcoming you! Reply STOP to opt out.
Dining Reservation Follow-Up
{hospitality.name}: Hi {{ firstName }}, thank you for dining with us at {restaurant.name}. We’d love to hear how we did. Leave a quick review: {review.link}. Reply STOP to opt out.
Booking Cancellation Confirmation
{hospitality.name}: Hi {{ firstName }}, your reservation for {booking.type} on {booking.date} has been successfully cancelled. We hope to see you another time. Reply STOP to opt out.
Restaurant & Bar Specials
{hospitality.name}: Hi {{ firstName }}, join us for happy hour 🍹 on Friday @ 6pm for half price drinks and entrees! Reply STOP to opt out.
Accommodation Specials And Deals
{hospitality.name}: Hi {{ firstName }}, we hope you enjoyed your recent stay with us!. Receive 10% off your next booking. Use code STAY. Reply STOP to opt out.
New Café Opening
{hospitality.name}: We’re opening our sister café! Come on down to {café.name} tomorrow at 8am and order off our $5 breakfast menu. This week only. Reply STOP to opt out.
Event Booking Reminder
{hospitality.name}: Hi {{ firstName }}, just a reminder about your booking for {event.name} on {event.date} at {event.time}. We look forward to seeing you! Reply STOP to opt out.
Feedback Request
{hospitality.name}: Hi {{ firstName }}, thank you for visiting {hotel/restaurant.name}. We’d love your feedback to improve our services. Share your thoughts here: {feedback.link}. Reply STOP to opt out.
Loyalty Program Update
{hospitality.name}: Hi {{ firstName }}, you’ve earned {points.total} points in our loyalty program. Redeem them for discounts or free perks during your next visit! Learn more: {loyalty.link}. Reply STOP to opt out.
Limited-Time Offer
{hospitality.name}: Hi {{ firstName }}, enjoy a {offer.details} at {location.name} this weekend only. Book now: {booking.link}. Reply STOP to opt out.