Do Post Offices Still Fax? Here’s What You Need to Know in 2026.
Updated Dec 15th, 2025 - 6 min rread
One-Time Fax
Table of Contents
Does the Post Office Fax?
Every month thousands of people search answers to questions like “does the post office fax documents?” or “does the post office do faxes?” While post offices were once a go-to destination for communication services, including faxing, times have changed. In many regions, fax machines have disappeared from post office counters entirely.
But here’s the twist: faxing isn’t dead, it’s thriving. From healthcare to legal and government sectors, fax remains a critical communication tool for secure document transmission. If you’re a post office or service business, this shift presents an opportunity: offer efax services to meet modern customer needs and keep your business relevant.
Offer E-fax Services at your Post Office
If you manage or own a post office, you’ve likely had customers ask, “Do you fax?”
With physical faxing becoming harder and more expensive to maintain, offering walk-in fax services is no longer practical for many branches.
But that doesn’t mean you need to say no to customers looking to fax.
With Notifyre’s Fax API, you can integrate secure online fax capabilities directly into your post office service offerings, without needing machines, analog lines or fax equipment.
This allows your post office to:
Offer customers the ability to send and receive faxes digitally
Provide an additional service that increases foot traffic and revenue
Deliver a more secure, compliant and reliable faxing experience
Modernize your branch without major operational changes
Post Office Fax Services
By using Notifyre’s Fax API, your post office can:
Add a digital on-demand fax sending/receiving
Enable business grade fax features your customers expect
Capture higher quality business leads who need secure document transmission
Keep your services relevant as customers switch to digital communication
By offering online faxing instead of traditional fax, post offices can transform a declining service into a modern revenue opportunity, all while meeting customer expectations for speed and convenience.
Faxing at Post Offices Has Declined
If you own or manage a postal organization, you’ve seen the shift firsthand. Traditional faxing is disappearing, and here’s why:
Reduced public demand: Digital communication has replaced many walk-in services, leaving fax machines underutilized.
High maintenance costs: Physical fax machines and analog lines are expensive to maintain and prone to breakdowns.
Shift toward digital government services: Agencies now encourage electronic submissions and online forms, reducing reliance on paper-based processes.
Security and privacy concerns: Compliance risks make many branches hesitant to offer faxing, especially with outdated equipment.
The result? Customers still arrive expecting fax services, only to find they’re unavailable or limited to select branches with long queues and aging machines.
Today’s Challenges of Faxing at a Post Office
As an individual needing to send a fax, even if you find a post office that faxes documents, you may encounter:
Long wait times, especially during busy hours
Inconsistent availability across branches, public fax machines are getting harder to find
Higher per-page faxing costs
No digital record or audit trail
Limited business-grade features such as fax broadcasting or scheduled faxing
For businesses that require secure, reliable and trackable document transmission, fax machines are no longer practical.
Traditional Faxing at the Post Office
If your local post office still offers traditional fax services, here’s how to send a fax:
Call ahead to confirm that the branch provides faxing and ask about rates.
Bring printed documents, as most locations do not accept digital files.
Complete a cover sheet if required.
Provide the recipient’s fax number to the staff.
Pay the per-page fee.
Request a receipt - note that many branches cannot provide digital confirmation.
Faxing at the Post Office with Efax Services
If your local post office has upgraded to an online fax solution like Notifyre, here’s how easy it is to send a fax:
No need to confirm availability, electronic fax is always ready and accessible.
Upload files directly from your phone, tablet, or USB drive to the postal app or provide your documents to the postal staff digitally or with USB.
You or the postal staff simply type the fax number into the secure fax portal.
Pay online or in-store
Receive an email when you fax has been successfully delivered.
Get More Customers at the Post Office with Electronic Fax
If you’re ready to modernize fax at your post office, Notifyre offers everything you need to deliver a secure, reliable, and customer-friendly experience:
Cloud-Based Convenience: No hardware, no analog lines. Send and receive faxes online from any device.
Enterprise-Grade Security: End-to-end encryption and compliance with industry standards like HIPAA and ISO 27001.
Cost Savings: Eliminate maintenance costs for physical machines and reduce operational overhead.
Scalable for Multiple Branches: Manage fax services across locations from a single dashboard.
24/7 Accessibility: Customers can fax anytime, anywhere, no more limited hours or long queues.
Integration Ready: Connect Notifyre with existing workflows and systems for seamless operations.
Post Office Faxing vs Notifyre: A Quick Comparison
| Feature | Notifyre | Post Office Faxing |
|---|---|---|
| Availability | 24/7 from any device | Limited, varies by branch |
| Security | HIPAA ready, ISO 27001 certified | Basic, no digital safeguards |
| Cost | Pay-as-you-go, transparent pricing | Often per page, high |
| Speed | Instant, direct transmission | Depends on queues |
| Record Keeping | Full digital audit trail & delivery confirmation | Manual receipts |
| Features | Receive fax, coversheet templates, address book management, scheduling & more | Send fax only |
The Future of Faxing at Post Offices
Traditional faxing may be fading, but the need for secure document transmission is stronger than ever. Customers still expect post offices to provide reliable communication services, and online fax is the answer. By adopting a cloud-based fax solution like Notifyre, post offices can:
Eliminate outdated hardware and maintenance costs
Offer fast, secure, and compliant faxing
Attract new customers who value convenience and digital access
When you choose Notifyre, you’re not just getting an online fax service solution, you’re gaining a partner committed to your success. Our team guides you through setup, integration, and best practices to ensure a smooth transition from day one. Start offering secure, cloud-based fax services today!
Looking for a Better Way to Fax?
Send and receive faxes online from any device, anytime.
Fax with Confidence
Notifyre’s HIPAA compliant fax service is built for healthcare with access controls, audit trails and encryption.
Explore HIPAA Compliant Fax Related articles
How to Email to a Fax Number
This guide will walk you through everything you need to know about how to email to a fax number using Notifyre, including setup tips, step-by-step instructions.
Nov 12th, 2025 - 3 mins
Twilio Fax API Shutdown: Seamless Fax Migration
Twilio shut down its fax API in December 2021, leaving many businesses and developers looking for a secure alternative.
Sep 29th, 2025 - 5 min read
FCC Landline Shutdown Order 19-72 | 5 Reasons to Fax Online
The FCC Landline Shutdown Order 19-72 is changing the way businesses communicate.
Oct 6th, 2025 - 7 min read
Secure, safeguarded SMS and fax service
Our SMS and fax gateway is compliant with privacy laws, ensuring your business data stays secure. Notifyre’s secure messaging tools keeps your online fax secure and SMS data protected at all times.
Excellent 
4.7/5
4.7/5 Customer Service Rating (1187 Reviews)
