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First impressions matter, especially in business. Whether you're welcoming a new customer, subscriber, or employee, the way you communicate in those first few moments sets the tone for the entire relationship. That’s where welcome text messages come in.
SMS is one of the most direct and effective ways to reach people. With open rates as high as 98%, a well-crafted welcome text helps build trust, introduce your brand, and encourage the next step, and that next step could be making a purchase, logging into a platform, or simply feeling valued.
In this guide, we’ll show you how to create and send impactful welcome messages using Notifyre, a secure and scalable SMS platform built for businesses.
A welcome text message isn’t just a formality; it’s a powerful touchpoint. It tells your audience they’ve made the right choice and guides them through what to do next. Here’s why welcome SMS should be part of your strategy:
Builds trust early – A warm, timely message reassures new contacts that your business is professional and responsive.
Higher engagement than email – SMS boasts a 98% open rate, compared to just 20% for email.
Opportunity to educate or convert – A welcome message can introduce your brand, link to helpful content, or encourage a next action like completing a profile or booking a service.
A good welcome text is short, personal, and actionable. Keep the following in mind:
Use a friendly and clear tone
Avoid overly formal or robotic language. A warm “Hi” or “Welcome aboard!” makes a great start.
Personalize your message
Use the recipient’s first name and, if possible, include relevant details like what they signed up for or when. Notifyre’s SMS personalization tools make this easy.
Include a call-to-action (CTA)
Every message should guide the recipient toward the next step; visiting your website, replying to confirm, saving your contact, or completing registration.
Respect character limits
Stick to concise messages. Unless you need to share lots of information keep the characters & message parts short so your recipient can read your message quickly.
Looking for ideas? Try these SMS welcome message examples to get started:
Hi {{first_name}}, welcome to [Store Name]! Here’s 10% off your first order with code WELCOME10. Shop now: [link]
Thanks for joining us, {{first_name}}! Your shopping journey starts here—browse new arrivals: [link]
Welcome to [Store Name], {{first_name}}! Free shipping is waiting for you on your first order: [link]
Hi {{first_name}}, welcome to [School/Training Center]! Your first class starts on {{date}}. Check your schedule: [link]
Thanks for enrolling at [Institution Name], {{first_name}}. Access your learning portal here: [link]
Welcome aboard, {{first_name}}! View your student handbook here: [link]
Welcome to [Bank/Finance Company], {{first_name}}! Your account is active—log in to get started: [link]
Hi {{first_name}}, thanks for signing up with [Finance Company]. Here’s your account summary: [link]
Your account with [Finance Company] is ready, {{first_name}}! Review your welcome guide here: [link]
Hi {{first_name}}, welcome to [Salon/Spa Name]! Book your first appointment and enjoy 15% off: [link]
Thanks for joining us, {{first_name}}! Your beauty journey starts here—view our service menu: [link]
Welcome to [Salon/Spa Name], {{first_name}}! Your stylist is excited to meet you. Book now: [link]
Hi {{first_name}}, welcome to [Clinic Name]. Your appointment is confirmed for {{appointment_date}} at {{appointment_time}}. Reply YES to confirm.
Thanks for registering with [Clinic Name], {{first_name}}! Access your patient portal here: [link]
Welcome aboard, {{first_name}}! Please arrive 10 minutes early for your first visit.
Welcome to [Gym/Fitness Center], {{first_name}}! Book your first class now: [link]
Hi {{first_name}}, your membership at [Gym Name] is active! Check your workout schedule: [link]
Thanks for joining us, {{first_name}}! Pick up your welcome kit at the front desk.
Hi {{first_name}}, welcome to [Hotel/Resort Name]! Your booking for {{date}} is confirmed. View details: [link]
Thanks for choosing [Hotel/Resort Name], {{first_name}}! Check-in starts at {{time}}—we look forward to your stay.
Welcome to [Travel Company], {{first_name}}! Your itinerary is ready: [link]
Hi {{first_name}}, welcome to [Law Firm Name]. Your consultation is confirmed for {{appointment_date}} at {{appointment_time}}.
Thanks for choosing [Law Firm Name], {{first_name}}. Your case manager will contact you shortly.
Welcome to [Law Firm Name], {{first_name}}. Review your client portal here: [link]
Welcome to [Brand Name], {{first_name}}! Your exclusive member benefits start now—shop here: [link]
Hi {{first_name}}, thanks for signing up! Enjoy early access to our latest offers: [link]
Thanks for joining [Brand Name], {{first_name}}! Your welcome gift is waiting: [link]
Welcome to [Brand Name], {{first_name}}! Your exclusive member benefits start now—shop here: [link]
Hi {{first_name}}, thanks for signing up! Enjoy early access to our latest offers: [link]
Thanks for joining [Brand Name], {{first_name}}! Your welcome gift is waiting: [link]
Hi {{first_name}}, welcome to [Agency Name]! View your tailored property matches: [link]
Thanks for registering with [Agency Name], {{first_name}}. Your agent will be in touch soon.
Welcome to [Agency Name], {{first_name}}! Start browsing available homes here: [link]
Hi {{first_name}}, welcome to [Store Name]! Enjoy 15% off your first in-store or online purchase: [link]
Thanks for joining us, {{first_name}}! Your loyalty points are ready to use: [link]
Welcome to [Store Name], {{first_name}}! Check out our latest arrivals: [link]
Hi {{first_name}}, welcome to [Recruitment Agency]! Your profile is active—start browsing jobs here: [link]
Thanks for joining [Recruitment Agency], {{first_name}}! We’ve matched you with {{number}} opportunities: [link]
Welcome aboard, {{first_name}}! Your recruiter will contact you shortly to discuss your next steps.
With Notifyre, sending welcome texts is fast, flexible, and secure. Here's how you can streamline your communication using key features:
Create reusable welcome text message templates to speed up your process. Use personalization tags like:
{{first_name}}
{{last_name}}
{{custom_field}} (e.g. discount codes, referral links, appointment times)
Perfect for sending consistent messages at scale.
Bulk Contact Uploads
Use Notifyre’s bulk upload feature to import your customer list via CSV. Add custom fields to tailor every welcome SMS for new customers with details like plan type, signup date, or purchase history.
Scheduled Sends
Automate your onboarding flow with text message scheduling. For example, send a welcome text instantly upon signup, and follow up 24 hours later with an educational message or offer.
SMS Inbox & Replies
Manage all replies in a central SMS inbox. You can either set up automation for common responses or reply manually to start 2-way SMS conversations.
Compliance-Ready Messaging
Notifyre helps you stay compliant with:
Shared or dedicated numbers
Full support for 10DLC (U.S. A2P messaging compliance)
ISO 27001 and HIPAA-compliant infrastructure
This ensures every welcome SMS is secure and delivered within regulations.
Sign Up for a Notifyre Account
Sign up to create an account and start your 10DLC registration
Upload or Add Contacts
Import your recipient (e.g, New Customers) list or manually add contacts you’d like to send welcome messages to. Create these as a contact groups for better segmentation.
Compose Your Welcome Text Message or Use a Template
Go to the SMS dashboard and select "Send SMS". Write your welcome message and personalize it using dynamic fields (e.g., name, company).
Schedule or Send Immediately
Choose to send your welcome message now or schedule it to be sent later (e.g., after sign-up or onboarding).
Send Automated Welcome SMS via API (Optional)
For instant welcome messages triggered when a customer opts in (e.g., via a sign-up form), integrate Notifyre’s SMS API with your system.
Example: customer signs up → your system sends API request → SMS sent instantly.
Send with Zapier (No Code SMS Automation)
Connect Notifyre SMS with your CRM, marketing tools, or any other business software you use to automate sending SMS without needing a developer.
Monitor Delivery & Engagement
Track SMS status in real time using Notifyre’s reporting dashboard to see which messages were delivered, failed, or responded to.
Here are some extra tips to help your welcome message strategy shine:
Test and optimize – A/B test different messages, timings, and CTAs.
Include opt-out info – Even a welcome message should include a clear way to unsubscribe.
Stay relevant – Only include information that’s helpful in those first moments of engagement.
It doesn’t matter if it’s a website welcome text, a welcome text for new employees, or a welcome SMS for new customers, Notifyre gives you everything you need to send meaningful messages at scale.
No code. No complicated setup. Just secure, streamlined SMS that makes every first impression count.
Get started with Notifyre today and begin using online SMS to streamline your customer welcome journey.
Get unbeatable value with Notifyre’s pay-as-you-go SMS. Send smarter, save more!
Our SMS and fax gateway is compliant with privacy laws, ensuring your business data stays secure. Notifyre’s secure messaging tools keeps your online fax secure and SMS data protected at all times.