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Fax API: Streamlining Fax for Businesses

Updated Nov 5th, 2024 - 4 mins

Integrate with a Fax Service

Connect systems together can be game changing for organizations who want to streamline workflows. Once way to do this is through integrations developed by software companies or by using out of the box plugins offered by your business systems. Business who rely on fax communication can centralise secure file transfers using an online fax service that offers a dedicated fax API.

What is Fax API?

Fax API (Application Programming Interface) is a set of protocols that integrates faxing capabilities into various software applications. Fax API is a technology that brings together traditional faxing with modern digital solutions. With this business are able to integrate online fax service technology into the systems they use to reduce the number of platforms required to operate.  

It allows users to send and receive faxes directly through their existing systems, such as CRM, ERP, EHR or any custom business applications, without the need for fax machines.

Choosing a Fax API Service

When choosing an online fax service, developers should consider these top 3 factors: 

1. API Reliability and Documentation

Developers seek a well-documented, stable API that’s easy to integrate and dependable in production. High uptime, detailed error messaging, and robust fax API documentation make integration smoother and reduce troubleshooting time.

2. Security and Compliance

Especially for online fax services handling sensitive information, developers look for high security standards like data encryption and compliance with regulations such as the Australian Privacy Principals (APPs). This ensures that the integration will meet the security needs of their organisation and their clients.

3. Scalability and Performance

Developers often consider scalability and performance capabilities, ensuring the system can handle fluctuating fax volumes without compromising speed or functionality. A scalable fax API reduces the need for future migrations and adapts as their business needs grow.

Fax API Benefits

1. Automation and Efficiency: Automates the process of sending and receiving faxes, enhancing workflow efficiency.

2. Cost-Effective Solution: Reduces the need for physical fax machines, paper, and maintenance costs.

3. Enhanced Security: Provides secure transmission of documents, ensuring data privacy and compliance with industry regulations.

4. Scalability: Easily adjusts to the growing needs of a business, handling high volumes of faxes without additional hardware. 

Integrations with Business Systems

Notifyre’s fax API can be seamlessly integrated into various business applications, enabling direct fax capabilities within these systems. This integration eliminates the need to switch between different platforms, streamlining communication processes.

API Documentation

Fax API for Healthcare

Fax API finds its application across numerous sectors. In healthcare, APIs can transform traditional fax processes, especially in areas like patient referrals, medical records management, and insurance claim submissions. Here’s a common use case where an online fax API has streamlined workflows:

Use Case: Automated Patient Referral Management for Multi-Specialty Clinics

Challenge:
A large multi-specialty clinic network receives high volumes of patient referrals from primary care providers. Traditionally, these referrals were faxed as paper documents, collected from the fax machine, manually reviewed, and scanned into the electronic health record (EHR) system. This process was time consuming, prone to errors, and often led to delays in patient care.

Solution:
The clinic implemented Notifyre’s Fax API to directly integrate incoming faxes with its EHR system. Now, as referral faxes are received digitally and can be attached to the patient record without the manual requirement to collect and store the paper fax. 

Results:

  • Reduced Processing Time: Referral information is received within the EHR in real-time, reducing the processing time from hours to minutes.
  • Improved Patient Care: Faster processing means patients are scheduled more promptly, enhancing the quality of care and reducing wait times.

 

By using an API integrated fax solution, the clinic achieved greater efficiency, accuracy, and faster response times for patient care.

Sending and Receiving Faxes With API

With Notifyre’s Fax API, sending and receiving faxes become as simple as sending an email. Users can attach documents and send them to a fax number directly from their software, and receive faxes in their application using an online fax number, all with a few clicks.

Notifyre’s Fax API also provides robust tracking and reporting features, allowing businesses to monitor fax activities, delivery statuses, and review usage patterns for better resource management.  

Quick Start Guides

Authenticating Your Notifyre Fax API Token

The Notifyre API utilises API tokens for authenticating requests, which means creating a Notifyre account for access. Once the account is set up, you can generate an API token via the Notifyre dashboard under Developer, where you also have the option to revoke it if needed.  

To authenticate your API requests, include the generated API token in the x-api-token header. It's important to note that using an incorrect or invalid token, or failing to use one at all, will result in an error from Notifyre. Additionally, all API requests must be conducted over HTTPS, as requests over plain HTTP or without proper authentication will not be successful.

Switch to Notifyre today for a flexible and scalable fax API integration

Choose Notifyre’s secure, reliable, and developer-friendly fax API to power your integration. With REST API documentation and sample code, you can access seamless scalability, and data security to meets the highest standards in online faxing.

Enterprise Fax Gateway

Access our comprehensive REST API documentation and scale your messaging, fast!

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Instantly Receive Faxes

Get a fax number to receive faxes online, to email or your business systems. 

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