SMS message tracking refers to the process of monitoring the status of text messages sent through a communications platform. It provides real-time visibility of the SMS status so the sender can determine whether a message was successfully delivered, failed, or is still in progress.

SMS tracking typically includes detailed delivery activity such as:

• Queued – The message is in line to be sent

• Sent – The message has left the Notifyre system

• Delivered – The message has been successfully delivered to the recipient’s mobile device

• Failed – The message was not delivered due to issues like an invalid number or carrier error

   

Why your business should use SMS tracking?

SMS tracking is essential for ensuring clear, reliable communication. It allows users to:

• Confirm message delivery in real time

• Quickly identify and address failed messages

• Improve communication efficiency and accuracy

• Maintain compliance with industry standards and regulations

• Evaluate ROI when sending SMS