Redirect SMS to Email with Notifyre: 2-Way Business Texting

Businesses need seamless ways to stay connected with their customers. Managing SMS replies can sometimes feel disconnected if they’re stored in one platform while your team primarily works in another. That’s where Notifyre’s SMS to email service comes in. It bridges the gap between SMS and email, making two-way communication simpler than ever. For example, a patient can reply to an SMS appointment reminder to confirm or reschedule their appointment, and your team can handle the response immediately via email.

Here’s how you can easily redirect SMS to email using Notifyre and streamline your business communication:

1. Enable Notifyre’s SMS to Email Service

The first step to using SMS to email is activating Notifyre’s SMS to email functionality by authorising your email to accept incoming text messages. Once enabled, this feature allows SMS replies from your recipients to be forwarded directly to your designated email inbox. 

No additional apps, no jumping between platforms – just straightforward integration.

2. Send SMS Messages to Your Recipients 

Using Notifyre’s online SMS gateway, you can easily send SMS messages to your customers. Whether you’re sharing promotions, updates, or confirmations, Notifyre ensures your messages are delivered reliably. Don’t forget to let your recipients know they can reply directly to your SMS. 

3. Recipients Reply to Your SMS Messages 

When recipients respond to your SMS, Notifyre captures their replies in real time. This means you can respond to customers and engage with replies quickly and conveniently, helping you build stronger relationships and maintain open communication.

4. View SMS Replies in Your Email Inbox 

This is where the magic happens. Notifyre automatically redirects SMS replies to your linked email inbox. Each reply appears as a new email, complete with the original conversation context. Your team can read and create a new email to respond to messages.

No extra training, no complex tools – just a seamless integration that works with your existing workflow.

Manage SMS Replies Online (Optional)

For an even more comprehensive view, Notifyre’s 2-way online SMS inbox gives you full access to all incoming and outgoing messages. Whether you need to monitor replies, track conversations, or organise your communication, this online tool is your go to hub for SMS management. It’s especially useful for teams that need to stay aligned on customer interactions.

Text Messages to Email Applications 

Customer Support: Quickly respond to inquiries or feedback received via SMS.

Order Updates: Allow customers to confirm, reschedule, or inquire about orders through SMS replies.

Appointment Scheduling: Easily manage appointment confirmations or changes directly from your email inbox.  

Event Management: Attendees can respond to SMS invitations with RSVPs, which are then forwarded to your email for easy tracking.

Service Reminders: Customers replying to reminders for maintenance or renewals can confirm or ask questions, which your team can address promptly.