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Compare Fax Services
Changing providers or replacing your fax machine? Let’s compare the best online fax services in Australia for 2024. With a number of efax service options out there, how do you decide? Let’s dive into the essential factors that matter most: fax pricing, features, platform security, and user-friendliness. In this article, we’ll compare three standout online fax providers in Australia: Notifyre, GoFax, and Faxaroo. Each offers unique fax features designed to meet the diverse needs for businesses and individual fax senders.
Who is the Best Online Fax Service in Australia?
Here are our top 3 fax service providers picks, all are 100% Australian owned and operated:
Best All Rounder: Notifyre is best value fax service for businesses of all sizes looking for flexibility, especially if you prefer pay-as-you-go fax sending pricing and a simple, easy to use interface. Notifyre stands apart with it's address book management features and live campaign reporting.
Great For Enterprise: GoFax is perfect for enterprise organisations, governments and fax resellers who need a robust solution with administrative tools such multi-department management, post-paid billing and enterprise reporting.
Fast One-Time Fax: Faxaroo is ideal for anyone looking for a quick, one-time faxing option without the commitment of setting up an account.
Each service has its own strengths depending on your faxing needs. If you’re an individual, a small business, or part of a large organisation, one of these online fax services will meet your needs.
Fax Comparison Table
Notifyre | GoFax®
| Faxaroo | |
---|---|---|---|
Pricing Model | Pay-as-you-go for fax sending and monthly receive fax plans | Monthly send and receive bundles. Optional post-paid billing | Pay per fax (no sign-up required). No receive plans |
Hidden Costs | No lock-in contracts, cancel any time, no set up fee | No lock-in contracts, cancel any time, $11 setup fee | No |
Send Price* | $0.05 per page | $0.081 per page | $1-2 per page |
Receive Price* | Plans from $7.00 for 500 pages | From $9.95 for 1000 pages | N/A |
Send and Receive Cost* | Send 500 = $25 (PAYG). Receive 500 plan = $7.00 Total = $32 | Send 500 & Receive 500 Bundle Total = $40.95 | N/A |
Fax Number | 1 x Number included with Receive plan | 1 x Number included with Receive plan | N/A |
Free Trial | Yes, contact sales for a limited trial | Available for enterprise accounts | No |
Account User | Unlimited | Unlimited | N/A |
Fax Pages, File Size & Types | 500 pages per fax Max file size 100mb All your standard file types, .pdf, .tiff, .xls and more, see all file types | 500 pages per fax Portal max file size 4mb Email max file size 55mb All your standard file types, .pdf, .tiff, .xls and more, see all file types | 500 pages per fax Max file size 10mb File types include .pdf, .png, .gif or .jpeg |
White-label fax service | No | Yes | No |
Fax to Email | Yes, any email client | Yes | No |
ISO 27001 Certified | Yes | Yes | Yes |
HIPAA Compliant | Yes | Yes | No |
Government Accredited | No | QLD Government: Q-Assure Assigned and GITC Accredited NSWGovernment: HealthShare NSW | No |
Australian Privacy Principles | Yes | Yes | Yes |
Security Features | MFA, data encryption, Sub-user permission control, auto log out, see all | Enterprise SSO, MFA, data encryption, sub-user permission control, auto log out. ACMA & DNCR compliant, see all | TLS encryption, fax documents are deleted immediately after transmission |
Interface | User-friendly, simple to use | Designed for enterprise management | Simple and easy for one-time faxing |
Online Fax Storage | Unlimited storage, audit trails, data retention auto delete option | Default storage for 90 days, enterprise data retention extension and auto delete option | No |
International Faxing | Yes | Yes | Yes, limited number of countries |
Post-paid Billing | No | Yes, upon request | No |
Customer Support | Live chat, email, phone | Live chat, email, phone | Live chat |
Reviews | 4.7/5 based on 517 reviews | 4.9/5 based on 144 Trustpilot reviews | reviews 3.8/5 based on 76 Trustpilot reviews |
* Pricing shown is for sending and receiving within Australia using standard local numbers. All prices are exclusive of the statutory rate of Goods and Services Tax (GST) in Australia, currently 10%. All prices are subject to change without notice. Click here to view full Terms and Conditions
Notifyre: Scalable & Flexible for Businesses of All Sizes
Notifyre offers a highly flexible fax solution for businesses, ranging from small operations to large organisations. With its pay-as-you-go pricing model, businesses from different industries only pay for the faxes they send, allowing better control over spending. Notifyre’s scalable model means that it can adapt to both small and high-volume faxing needs.
Key Features:
Pay-as-you-go pricing: Ideal for businesses whose fax volumes change frequently.
User-friendly interface: Notifyre stands out for its simple and easy-to-navigate design, which makes it accessible even for non-technical users.
High-volume fax broadcasting: For organisations needing to send large fax campaigns, Notifyre offers robust fax broadcast capabilities. High quality fax available.
Live Campaign Reporting: Offers real-time tracking and delivery insights for fax campaigns
Address book contact management: Notifyre's contact address book offers organisational tools, allowing users to easily create groups, manage opt-in/out-out subscribers and edit contacts for seamless communication.
Email to Fax: Send faxes from email by attaching documents, using any device, with instant confirmation, secure transmission and unlimited senders.
Fax to Email: Receive faxes to email as PDF attachments, ensuring easy access management. Configure unlimited senders.
Other features include international faxing, fax number porting, fax API. Explore Notifyre's fax features
Data is AES 256-bit encrypted at rest and in transit
TLS v1.2 encryption is enabled by default on emails sent or received
HTTPS encrypted by SSL/TLS
ISO 27001 certification ensures the service meets international security standards
HIPAA compliant to meet healthcare industry standards
Multi-factor authentication (MFA) adds an extra layer of protection to accounts
This is what Notifyre’s Customer are saying: Overall rating 4.7/517
“Very easy to sign up and send your first fax. Intuitive interface.”
“The dashboard makes it easy to see when and if the fax completed, and provides a historical view. There are a few simple default cover pages or you can make your own.”
“Notifyre's clean and informative website made it easy and affordable to get started sending faxes. I was up and running in under half an hour. I would recommend Notifyre to anyone wanting the convenience of sending documents as faxes direct from the PC.”
GoFax®:Ideal for Enterprise Organisations and Resellers
GoFax is designed with enterprise-level users in mind, particularly government agencies or large corporations. Its pricing model is based on monthly fax bundles for sending and receiving, particularly for businesses with consistent faxing needs. GoFax has strong administrative features to help manage different departments in a company. This makes it a good choice for businesses that need to track usage and assign fax numbers to specific teams or users.
Key Features:
Monthly send and receive bundles: Best for companies with consistent faxing needs.
Enterprise-level post-paid billing options: Offers flexibility in managing higher volumes of faxing without upfront payments. Explore GoFax Pricing
Admin features for managing departments: Provides detailed control over fax accounts for larger organizations.
While-Label solution for resellers: Resellers can brand the GoFax service as their own, receive dedicated support from GoFax and can access to detailed analytics and reporting tools.
Other features of GoFax include: Receive fax via FTP, email to fax with subject line modifiers, email fax wild card feature, print to fax / fax to print, international fax numbers and fax number porting. Explore GoFax's fax features
All fax data stored with GoFax is encrypted at rest and in transit to/from GoFax to our line carriers.
Provides an optional Data Sovereignty feature
ISO/IEC 27001 certification ensures the service meets international security standards
Access security features: Multi-factor authentication (2FA) adds an extra layer of protection, Restricted IP access management, Single Sign On
Read GoFax Customer Review’s from Trustpilot:
“GoFax is reliable, efficient and industry leading. We've been with GoFax for multiple years at this stage and have never experienced any downtime. Their services are easy to use and understand.”
“Our account manager, along with their support team is phenomenal. GoFax allows us to leverage our preexisting infrastructure and have worked alongside us to streamline our business solutions.”
“The porting process was fast and straightforward. Faxes began coming through our email about five minutes after the scheduled porting was due to take place. We were surprised by how simple the process was, and also impressed with how much more convenient it is to receive faxes this way.”
Faxaroo: Convenient One-Time Faxing
Need to send a fax to your bank, lawyer, accountant or the ATO? Faxaroo is the best fax service for personal use. Its no sign-up required, and pay-per-fax model allow users to send a one-time fax quickly and efficiently without the hassle of creating an account or committing to a subscription. For individuals or small businesses that need to send faxes only occasionally, Faxaroo is the go-to option.
Key Features:
No sign-up required: Send a fax quickly without creating an account.
Pay-per-fax: Only pay every time you need to send fax. Perfect for users who only need to fax occasionally.
Other features include: Capability to send fax to USA, Canada, Japan and Germany. Fax photos and files directly from your mobile device.
Security Features:
ISO 27001 certification ensures the service meets international security standards
All faxes are processed locally over TLS encryption
Faxes are securely deleted immediately after transmission
Customer review from Trustpilot:
“ Happy to say that there great my fax got sent very quickly without having to sign up for anything. 10/10”
“Very happy to find this service. Easy to use and doesn't require you to create an account or enter a free trial.”
“This service performs EXACTLY a described on the website. Fast, easy faxing from your desktop.”
Are Australian Online Fax Services Secure?
Yes, most online fax services offer strong security features like encryption and multi-factor authentication (MFA). Notifyre, GoFax, and Faxaroo all comply international security standards meeting ISO 27001 certification and are compliant with the Australian Privacy Principals (APP), making them all secure fax service options.
5 Factors to Consider When Choosing an Australian Fax Service
Pricing: Understanding your faxing habits is essential to choosing the right pricing model. Many services offer either a pay-per-fax model or a subscription plan. If your business sends faxes infrequently, a pay-per-fax option like Notifyre may be more cost-effective, allowing you to pay only for what you use. Alternatively, if your business relies on sending numerous faxes daily or weekly, a subscription model like GoFax’s offering might offer better value with a fixed monthly cost, providing unlimited or high-volume faxing options. Be sure to analyse the pricing tiers and any hidden fees, such as charges for sending internationally or for additional features.
Ease of Use: A user-friendly interface is crucial for ensuring that you and your team can quickly adapt to using a new fax service. Notifyre is the best choice for a fax service with a simple interface for sending and receiving faxes. This minimises the learning curve and reduces the time spent on administrative tasks.
Security: Online fax services typically offer advanced security features, such as encryption and secure storage, protecting sensitive information from unauthorised access. Make sure the service follows strong security practices like encryption and account MFA along with industry certifications and accreditations.
Fax Integration: Many online fax services integrate seamlessly with other business applications with fax API, improving overall workflow and collaboration. This can enhance productivity by reducing the need to switch between different platforms.
Customer Support: Reliable customer support is invaluable when navigating any technical issues or questions that arise. Look for a fax service that offers multiple channels of support, such as phone, email, and live chat, with responsive and knowledgeable representatives available during business hours. Reading reviews and testimonials can give you insight into the quality of customer service provided. A solid support system ensures that any problems are addressed quickly, minimising downtime and keeping your business running smoothly.
Choosing the best online fax service for your business is a decision that can greatly influence your operational efficiency and security. By carefully evaluating pricing, ease of use, security measures, scalability, and customer support, you can find a solution that not only meets your current needs but also adapts to your future growth. Taking the time to assess these factors will empower your business with a reliable faxing solution, enhancing communication and productivity in the long run.
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Create a new email, attach your fax document and enter the recipient’s fax number.