Australia’s Most Reliable SMS Service in 2025

Notifyre has officially been named Australia’s Most Reliable SMS Provider for 2025, and that same commitment to reliability is what we deliver to businesses globally. Whether you're sending SMS appointment reminders, critical text alerts, or SMS marketing campaigns, Notifyre helps your messages reach their destination securely and consistently.

Notifyre was awarded Australia’s Most Reliable SMS Provider for 2025 by smscomparison.com.au, a leading independent platform that evaluates and compares SMS services across performance, reliability, security, and customer satisfaction.

Why is SMS service reliability important?

When your business depends on SMS for customer engagement, operational alerts, or compliance communications, reliability isn’t optional; it’s essential. Missed or delayed messages can lead to lost revenue, frustrated customers, and regulatory risks. That’s why thousands of businesses choose Notifyre. Read real user reviews on SourceForge's software comparison site or explore the independent review conducted by Research.com about their Notifyre experience. 

What makes Notifyre the most reliable?

99.99% service availability & dedicated customer support

Notifyre’s infrastructure is designed for maximum uptime, less than 5 minutes of downtime per month. Regular disaster recovery (DR) and business continuity (BCP) tests validate our ability to recover quickly and maintain service continuity.

Reliability isn’t just about Notifyre’s technology, it’s also about our people. The Notifyre customer service team is available via live chat, phone, and email, offering real-time support when you need it most. With a 4.7/5 customer satisfaction rating from 1,187 verified reviews, our support team is trusted by businesses across industries.

Why you need reliable customer service:

• Rapid issue resolution: If something goes wrong, having access to responsive support means problems are solved quickly, minimising downtime and disruption.
• Onboarding & training: Reliable service starts with a smooth setup. Our team helps you get started confidently, reducing errors and delays.
• Compliance & technical guidance: For industries like healthcare and finance, our support team helps navigate complex compliance requirements.

• Peace of mind: Knowing expert help is just a call or click away adds a layer of reliability that technology alone can’t provide.

   

Notifyre built-in security & compliance

AES 256-bit encryption 

One of the strongest encryption standards available. It secures data both at rest (stored on servers) and in transit (being sent across networks).

TLS v1.2 & HTTPS with SSL/TLS: These protocols protect email and web/app communications, ensuring that data exchanged between users and Notifyre remains private and tamper-proof.

HIPAA & ISO 27001 compliance

Compliance with global and industry-specific standards is essential for legal and ethical data handling. Notifyre’s built-in compliance features help businesses meet these requirements without extra configuration.

HIPAA compliant by default: Ensures that SMS and fax communications meet U.S. healthcare privacy laws.

Business Associate Agreements (BAAs): Formal agreements that confirm Notifyre’s responsibility in protecting patient data in the U.S.

ISO 27001 certification: Demonstrates that Notifyre follows internationally recognised best practices for information security management.

Audit trails & access controls

Security is also about accountability and control. Notifyre offers features to help organisations monitor usage, restrict access, and reduce data exposure risks.

Audit trails: Every fax and SMS message is logged, allowing businesses to track who sent what and when. This is crucial for compliance audits and internal investigations.

Multi-factor authentication (MFA): Adds a second layer of protection to user accounts, reducing the risk of unauthorised access.

User access controls: Limit who can send or view messages, ensuring only authorised personnel handle sensitive communications.

Extra security features in Notifyre

• API authentication tokens for secure integrations.
• Automatic logout after 24 hours of inactivity.
• Login attempt tracking to detect suspicious activity.
• Strong password policy (min. 8 characters, mixed case, number, special character).
• Credit card security via Stripe (PCI-certified, SOC 1 & SOC 2 compliant).

Transparency & support you can trust

Notifyre’s commitment to reliability goes beyond infrastructure and delivery, it includes proactive security testing, clear accountability, and trusted partner support.

Penetration tests

Systems are in place to continuously monitor Notifyre and independent experts test Notifyre’s systems annually to identify and resolve vulnerabilities. This ongoing evaluation strengthens platform security and protects your SMS an fax data from emerging threats.

Signed SLAs available on request

Service Level Agreements (SLAs) outline Notifyre’s reliability commitments in writing. These documents provide added assurance for your business and guarantees performance and accountability.

Architecture diagrams (Under NDA)

For partners needing deeper technical insight, Notifyre can share detailed infrastructure diagrams under a non-disclosure agreement. This transparency will support you with making an informed decision making and give you trust in Notifyre.

Security questionnaires completed upon request

Notifyre supports partner due diligence by completing security questionnaires. This helps your business assess our compliance posture and reliability standards with confidence.

If your organisation requires a signed SLA, detailed architecture diagrams, or a completed security questionnaire, contact our team today. 

Why switch to Notifyre?

From start-ups to enterprises, Notifyre offers a scalable, secure online SMS service that adapts to your needs. With transparent SMS pricing, enterprise-grade security, and award-winning reliability Notifyre is the trusted choice for businesses that can’t afford to compromise on communication. This is also backed by an A+ rating from the Better Business Bureau (BBB), a reflection of Notifyre's dedication to ethical practices and exceptional customer experiences.